ExpertHard1 markMultiple Choice
PMP · Question 53 · Task 17: Plan and manage project transitions
A project manager is leading a project to deploy a new software system. The system is ready, but the operations team refuses to accept it because they haven't been trained. The project deadline is today. What should the PM do?
A project manager is leading a project to deploy a new software system. The system is ready, but the operations team refuses to accept it because they haven't been trained. The project deadline is today. What should the PM do?
Answer options:
A.
Force the handover and close the project.
B.
Extend the project indefinitely.
C.
Delay the closure, keep the project team engaged to support operations, and execute a crash training plan.
D.
Blame the operations manager.
How to approach this question
Transition requires Receiver Readiness. If not ready, PM must support.
Full Answer
C.Delay the closure, keep the project team engaged to support operations, and execute a crash training plan.✓ Correct
C
Task 17 (Transitions). Successful transition requires knowledge transfer and training. If missed, the project is not done.
Common mistakes
Thinking 'Product done' = 'Project done'.
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