ExpertHard1 markMultiple Choice
PMP · Question 62 · Task 9: Collaborate with stakeholders
A project manager is dealing with a difficult stakeholder who constantly criticizes the project in public meetings. The PM decides to meet with the stakeholder privately to ask for their advice on how to improve the project. Which strategy is the PM using?
A project manager is dealing with a difficult stakeholder who constantly criticizes the project in public meetings. The PM decides to meet with the stakeholder privately to ask for their advice on how to improve the project. Which strategy is the PM using?
Answer options:
A.
Avoidance
B.
Influence / Engagement (Turning a critic into a supporter).
C.
Coercion
D.
Escalation
How to approach this question
Stakeholder Strategy. Critic -> Advisor.
Full Answer
B.Influence / Engagement (Turning a critic into a supporter).✓ Correct
B
Task 9 (Collaborate). Engaging a negative stakeholder by giving them a voice (constructively) is a powerful influence strategy.
Common mistakes
Thinking you should ignore or fight critics.
Practice the full PMI PMP Practice Exam
114 questions · hints · full answers · grading
More questions from this exam
Q01During a daily standup in a hybrid project, two senior developers begin arguing about the archite...HardQ02A project manager takes over a project where the team is demoralized. The previous PM was authori...HardQ03A key stakeholder is unhappy with the product increment delivered in the last sprint, claiming it...HardQ04A project team in a matrix organization is struggling. The functional manager keeps pulling key r...HardQ05A project manager is leading a virtual team spread across four time zones. Team members report fe...Hard