ExpertHard1 markMultiple Choice
PMP · Question 64 · Task 4: Support organizational change
A project manager is leading a project to merge two companies' IT systems. The culture of Company A is formal and hierarchical, while Company B is casual and agile. The teams are clashing. What should the PM do?
A project manager is leading a project to merge two companies' IT systems. The culture of Company A is formal and hierarchical, while Company B is casual and agile. The teams are clashing. What should the PM do?
Answer options:
A.
Impose Company A's culture on everyone since they acquired Company B.
B.
Facilitate a workshop to acknowledge the differences and co-create a new 'Project Culture' with agreed norms.
C.
Keep the teams separate.
D.
Ignore the culture; focus on the technical tasks.
How to approach this question
Culture Clash -> Hybrid/New Culture.
Full Answer
B.Facilitate a workshop to acknowledge the differences and co-create a new 'Project Culture' with agreed norms.✓ Correct
B
Task 4 (Org Change) and Task 6 (Build a team). Mergers require active cultural management. The PM must build a shared identity.
Common mistakes
Forcing one culture over another.
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