ExpertMedium1 markMultiple Choice
PMP · Question 76 · Task 7: Address and remove impediments
A project manager is leading a team that is constantly interrupted by operational requests from other departments. The team's velocity is suffering. What should the PM do?
A project manager is leading a team that is constantly interrupted by operational requests from other departments. The team's velocity is suffering. What should the PM do?
Answer options:
A.
Tell the team to work harder.
B.
Act as a shield for the team, intercepting requests and negotiating their priority or deferring them.
C.
Allow the interruptions as they are important to the company.
D.
Move the team to a secret location.
How to approach this question
Servant Leader = Shield.
Full Answer
B.Act as a shield for the team, intercepting requests and negotiating their priority or deferring them.✓ Correct
B
Task 7 (Impediments). Interruptions are impediments. The PM protects the team's focus.
Common mistakes
Letting the team handle the noise.
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