A project manager is preparing the final project report. The project was a failure; it was cancelled before completion. The sponsor says, 'Just archive the files and move on. Don't waste time on a report.' What should the PM do?

Answer options:

Follow the sponsor's instructions.

Write a report blaming the sponsor.

Explain the value of documenting lessons learned from failure to prevent recurrence, and complete the report.

File a grievance.

How to approach this question

Failure = Learning. Learning > Saving 2 hours.

Full Answer

C.Explain the value of documenting lessons learned from failure to prevent recurrence, and complete the report.✓ Correct

Task 16 (Knowledge Transfer) and Task 17 (Closure). Lessons learned are critical assets. The PM advocates for the long-term value of the organization over the short-term desire to bury the failure.

Common mistakes

Thinking lessons learned are only for successful projects.

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