ExpertHard1 markMultiple Choice
PMP · Question 77 · Task 16: Ensure knowledge transfer
A project manager is preparing the final project report. The project was a failure; it was cancelled before completion. The sponsor says, 'Just archive the files and move on. Don't waste time on a report.' What should the PM do?
A project manager is preparing the final project report. The project was a failure; it was cancelled before completion. The sponsor says, 'Just archive the files and move on. Don't waste time on a report.' What should the PM do?
Answer options:
A.
Follow the sponsor's instructions.
B.
Write a report blaming the sponsor.
C.
Explain the value of documenting lessons learned from failure to prevent recurrence, and complete the report.
D.
File a grievance.
How to approach this question
Failure = Learning. Learning > Saving 2 hours.
Full Answer
C.Explain the value of documenting lessons learned from failure to prevent recurrence, and complete the report.✓ Correct
C
Task 16 (Knowledge Transfer) and Task 17 (Closure). Lessons learned are critical assets. The PM advocates for the long-term value of the organization over the short-term desire to bury the failure.
Common mistakes
Thinking lessons learned are only for successful projects.
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