ExpertHard1 markMultiple Choice
PMP · Question 03 · Task 1: Manage conflict
Two team members have a fundamental disagreement about a technical approach. Both options are viable, but they have different long-term maintenance implications. The project is in the early stages, and relationships are important. Which conflict resolution technique is MOST appropriate?
Two team members have a fundamental disagreement about a technical approach. Both options are viable, but they have different long-term maintenance implications. The project is in the early stages, and relationships are important. Which conflict resolution technique is MOST appropriate?
Answer options:
A.
Collaborate/Problem Solve
B.
Compromise/Reconcile
C.
Smooth/Accommodate
D.
Force/Direct
How to approach this question
Match the scenario characteristics (early stage, important relationships, viable options) to the definition of conflict resolution techniques.
Full Answer
A.Collaborate/Problem Solve✓ Correct
A
Collaboration involves incorporating multiple viewpoints and insights from different perspectives. It requires a cooperative attitude and open dialogue that typically leads to consensus and commitment.
Common mistakes
Confusing Compromise (splitting the difference) with Collaborate (finding the best solution together).
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