ExpertHard1 markMultiple Choice
PMP · Question 31 · Task 7: Address and remove impediments, obstacles, and blockers for the team
A team member is blocked because they are waiting for a software license approval from the finance department. The request has been pending for a week. The PM knows the Finance Director personally. What is the BEST approach?
A team member is blocked because they are waiting for a software license approval from the finance department. The request has been pending for a week. The PM knows the Finance Director personally. What is the BEST approach?
Answer options:
A.
Wait for the process to complete naturally.
B.
Buy the license on a personal credit card.
C.
Leverage the personal network to follow up with the Finance Director and expedite the approval.
D.
Tell the team member to use a pirated version temporarily.
How to approach this question
Look for the answer that uses 'soft skills' or 'influence' to solve a process problem.
Full Answer
C.Leverage the personal network to follow up with the Finance Director and expedite the approval.✓ Correct
C
Task 7 specifically mentions 'Use network to implement solutions'. The PM should use their influence to unblock the team without violating policy.
Common mistakes
Being passive (A) or bypassing rules (B/D).
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