ExpertHard1 markMultiple Choice
Task 14: Promote team performance through the application of emotional intelligenceEmotional IntelligenceLeadership
PMP · Question 57 · Task 14: Promote team performance through the application of emotional intelligence
A project manager feels a surge of anger when a stakeholder criticizes the project publicly. The PM takes a deep breath, pauses, and chooses to ask a clarifying question instead of snapping back. Which EI component is this?
A project manager feels a surge of anger when a stakeholder criticizes the project publicly. The PM takes a deep breath, pauses, and chooses to ask a clarifying question instead of snapping back. Which EI component is this?
Answer options:
A.
Self-Awareness
B.
Self-Management (Self-Regulation)
C.
Social Awareness
D.
Relationship Management
How to approach this question
Identify the internal action: Feeling = Awareness. Acting/Controlling = Management.
Full Answer
B.Self-Management (Self-Regulation)✓ Correct
B
Self-management is the ability to control or redirect disruptive impulses and moods. The pause and choice to respond constructively is the hallmark of self-regulation.
Common mistakes
Confusing Awareness (feeling it) with Management (controlling it).
Practice the full PMP People Domain Practice Exam
60 questions · hints · full answers · grading
More questions from this exam
Q01A project manager leading a hybrid project notices that two senior engineers are constantly argui...HardQ02During a retrospective, an agile team expresses frustration that a stakeholder frequently interru...HardQ03Two team members have a fundamental disagreement about a technical approach. Both options are via...HardQ04A project manager discovers that a vendor has been contacting team members directly to offer gift...HardQ05A key stakeholder is unhappy with the project's progress and is verbally aggressive towards the p...Hard