ExpertHard1 markMultiple Choice
Task 14: Promote team performance through the application of emotional intelligenceEmotional IntelligenceLeadership
PMP · Question 58 · Task 14: Promote team performance through the application of emotional intelligence
A project manager notices that the team is unusually quiet and tense after a company announcement about restructuring. The PM cancels the planned agenda and opens the floor for the team to discuss their concerns. This demonstrates:
A project manager notices that the team is unusually quiet and tense after a company announcement about restructuring. The PM cancels the planned agenda and opens the floor for the team to discuss their concerns. This demonstrates:
Answer options:
A.
Self-Awareness
B.
Self-Management
C.
Social Awareness (Empathy)
D.
Influence
How to approach this question
Reading the room = Social Awareness.
Full Answer
C.Social Awareness (Empathy)✓ Correct
C
Social awareness involves empathy and organizational awareness—sensing what others are feeling and understanding the group dynamics. The PM 'read the room' and adapted.
Common mistakes
Confusing Social Awareness with Relationship Management.
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