PMP · Question 11 · Task 11: Engage and support virtual teams
A project team is distributed across three time zones with members in New York, London, and Mumbai. During virtual meetings, the Mumbai team members rarely speak up, even when directly asked for input. The New York and London team members dominate discussions. Cultural assessment reveals that the Mumbai team comes from a high power-distance culture where junior members typically defer to senior colleagues. What should the project manager do to improve virtual team engagement?
Answer options:
Schedule separate meetings with each location to avoid cultural conflicts
Assign a senior team member from Mumbai to represent all Mumbai team members in meetings
Implement structured communication techniques like round-robin input and anonymous idea submission
Provide cultural sensitivity training to the New York and London team members
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