PMP · Question 14 · Task 1: Manage conflict
A project team member approaches the project manager privately and reports that another team member has been claiming credit for work they didn't do during team meetings. This has happened multiple times, and it's affecting team morale and the reporting team member's motivation. The accused team member is technically skilled and well-liked by stakeholders. What should the project manager do FIRST?
Answer options:
Immediately confront the accused team member about the allegations
Gather more information by observing team interactions and reviewing work contributions
Ignore the issue since the accused team member is technically skilled and valued by stakeholders
Reassign the reporting team member to different tasks to avoid future conflicts
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