ExpertHard1 markMultiple Choice
Task 4: Engage stakeholdersstakeholder-engagementcollaborative-resolutionclient-managementteam-productivity
PMP · Question 29 · Task 4: Engage stakeholders
A project manager is leading a software development project where the client has requested frequent demonstrations of progress. However, the development team prefers to work in longer cycles and feels that frequent demos interrupt their workflow and reduce productivity. How should the project manager address this conflict?
A project manager is leading a software development project where the client has requested frequent demonstrations of progress. However, the development team prefers to work in longer cycles and feels that frequent demos interrupt their workflow and reduce productivity. How should the project manager address this conflict?
Answer options:
A.
Side with the development team since they understand the technical work best
B.
Facilitate a discussion between the client and team to find a demonstration schedule that meets both needs
C.
Implement the client's request since they are paying for the project
D.
Propose a compromise schedule without consulting either party
How to approach this question
Look for collaborative approaches that bring stakeholders together to understand each other's needs and find mutually acceptable solutions.
Full Answer
B.Facilitate a discussion between the client and team to find a demonstration schedule that meets both needs✓ Correct
B
Effective stakeholder management involves facilitating understanding between parties with different needs. Collaborative discussion often reveals solutions that address both productivity and visibility requirements.
Common mistakes
Taking sides based on authority or expertise, making unilateral decisions, or proposing compromises without stakeholder input.
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