PMP · Question 49 · Task 10: Build shared understanding
A project manager is leading a cross-functional team that includes members from engineering, marketing, and operations departments. Each department has different success criteria and priorities for the project. During planning sessions, conflicts arise about feature prioritization and resource allocation. What should the project manager do to align the team?
A project manager is leading a cross-functional team that includes members from engineering, marketing, and operations departments. Each department has different success criteria and priorities for the project. During planning sessions, conflicts arise about feature prioritization and resource allocation. What should the project manager do to align the team?
Answer options:
Make prioritization decisions based on the department with the most project influence
Facilitate workshops to identify shared objectives and create unified success criteria
Assign each department responsibility for their own priorities and deliverables
Escalate the prioritization conflicts to senior management for resolution
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