Hard1 markMultiple Choice
Task 16: Ensure knowledge transfer for project continuityknowledge-transferteam-member-departurecritical-knowledgeproject-continuity

PMP · Question 66 · Task 16: Ensure knowledge transfer for project continuity

A project manager discovers that a key team member has been offered a promotion to another department and will be leaving the project in two weeks. This team member has critical knowledge about system integrations that hasn't been fully documented. The project is 70% complete and the integration work is scheduled for the next phase. What should the project manager do FIRST?

Answer options:

A.

Immediately begin knowledge transfer activities to capture the team member's critical knowledge

B.

Negotiate with the other department to delay the team member's transfer

C.

Find a replacement team member with similar integration experience

D.

Accelerate the integration work to complete it before the team member leaves

How to approach this question

When key team members with critical knowledge are leaving, immediate knowledge transfer is the highest priority to prevent knowledge loss.

Full Answer

A.Immediately begin knowledge transfer activities to capture the team member's critical knowledge✓ Correct
Knowledge transfer is time-sensitive and critical for project continuity. When key team members leave, capturing their knowledge immediately prevents project risks from knowledge loss.

Common mistakes

Trying to delay departures, focusing on replacements before knowledge capture, or accelerating work instead of ensuring knowledge transfer.

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