Hard1 markMultiple Choice
Task 11: Engage and support virtual teamsremote-teamsinclusive-decision-makingcommunication-protocolsteam-engagement

PMP · Question 71 · Task 11: Engage and support virtual teams

A project manager is leading a team where several members are working remotely due to geographic distribution. The remote team members report feeling disconnected from project decisions and team discussions. They often learn about important decisions after they've been made, and their input isn't being sought for key planning activities. Which TWO actions should the project manager take to improve remote team member engagement?

Answer options:

A.

Schedule all meetings during overlapping business hours for all team members

B.

Implement structured communication protocols that ensure remote members receive timely information

C.

Require all team members to be available during core business hours

D.

Create inclusive decision-making processes that actively seek input from all team members

E.

Assign a local team member to represent remote team members in meetings

F.

Reduce the number of meetings to minimize scheduling conflicts

How to approach this question

Look for solutions that ensure remote team members are included in information flow and decision-making rather than trying to force synchronous participation or reduce communication.

Full Answer

B,D
Remote team engagement requires both structured communication to ensure information flow and inclusive decision-making processes that actively seek input from all team members regardless of location.

Common mistakes

Trying to force synchronous participation, using representation instead of direct inclusion, or reducing communication instead of making it more inclusive.

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