Hard1 markMultiple Choice
Task 13: Mentor relevant stakeholderscommunication-coachingservant-leadershipskill-developmenttechnical-expertise

PMP · Question 85 · Task 13: Mentor relevant stakeholders

A project manager is working with a team member who has excellent technical skills but struggles with communication during team meetings. The team member often provides valuable insights but presents them in a way that others find difficult to understand or follow. This is affecting the team's ability to benefit from the team member's expertise. What should the project manager do?

Answer options:

A.

Ask other team members to help translate the team member's ideas during meetings

B.

Provide coaching to help the team member improve their communication skills while leveraging their technical expertise

C.

Have the team member provide input through written reports instead of verbal communication

D.

Assign the team member to work independently to minimize communication requirements

How to approach this question

When team members have valuable expertise but communication challenges, focus on developing their communication skills rather than working around the issue.

Full Answer

B.Provide coaching to help the team member improve their communication skills while leveraging their technical expertise✓ Correct
B
Servant leadership focuses on developing team members' capabilities. Coaching communication skills enables the team member to share their valuable expertise more effectively while supporting their professional growth.

Common mistakes

Creating workarounds that don't develop skills, isolating team members, or relying on others to translate instead of building individual capability.

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