Hard1 markMultiple Choice
Task 2: Lead a teamorganizational-changeteam-moraleuncertainty-managementtransparent-communication

PMP · Question 90 · Task 2: Lead a team

A project manager is leading a team that has been working effectively together for several months. The organization has announced a major restructuring that will affect reporting relationships and potentially team composition. Team members are expressing anxiety about job security and future assignments. What should the project manager do to maintain team focus and morale?

Answer options:

A.

Ignore the organizational changes and focus the team on project deliverables

B.

Provide reassurance that the project team will not be affected by the restructuring

C.

Acknowledge the team's concerns and provide regular updates on information as it becomes available

D.

Accelerate the project timeline to complete work before the restructuring takes effect

How to approach this question

During organizational uncertainty, acknowledge team concerns and maintain transparent communication rather than ignoring issues or making promises outside your control.

Full Answer

C.Acknowledge the team's concerns and provide regular updates on information as it becomes available✓ Correct
C
Organizational changes create uncertainty that affects team morale and focus. Acknowledging concerns and maintaining transparent communication demonstrates leadership empathy while keeping teams informed.

Common mistakes

Ignoring team concerns, making promises outside PM authority, or trying to accelerate work instead of addressing emotional needs during uncertainty.

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