PMP · Question 44 · Task 9: Collaborate with stakeholders
A key stakeholder who was initially supportive of the project has become increasingly critical and is publicly questioning project decisions. This is affecting team morale and other stakeholder confidence in the project. What should the project manager do FIRST?
Answer options:
Address the stakeholder's concerns publicly to demonstrate transparency and project confidence
Document the stakeholder's behavior and escalate to the project sponsor
Schedule a private meeting with the stakeholder to understand their concerns and work to rebuild trust
Limit the stakeholder's access to project information to prevent further public criticism
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