For IndividualsFor Educators
ExpertMinds LogoExpertMinds
ExpertMinds

Ace your certifications with Practice Exams and AI assistance.

  • Browse Exams
  • For Educators
  • Blog
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Support
  • AWS SAA Exam Prep
  • PMI PMP Exam Prep
  • CPA Exam Prep
  • GCP PCA Exam Prep

© 2026 TinyHive Labs. Company number 16262776.

    PracticePMI PMP®PMI PMP Practice Exam 6Question 49
    Hard1 markMultiple Choice
    Task 14: Promote team performance through the application of emotional intelligenceemotional intelligencesocial awarenessrelationship managementteam support

    PMP · Question 49 · Task 14: Promote team performance through the application of emotional intelligence

    A project manager notices that a typically enthusiastic team member has become withdrawn, is participating less in meetings, and seems stressed. Their work quality remains good, but their engagement has noticeably declined. Which TWO emotional intelligence competencies should the project manager primarily apply?

    Answer options:

    A.

    Self-awareness - Recognize their own feelings about the team member's behavior change

    B.

    Self-management - Control any frustration about the decreased participation

    C.

    Social awareness - Notice and understand the team member's emotional state and behavioral changes

    D.

    Relationship management - Respond with empathy and take action to support the team member

    E.

    Motivation - Inspire the team member to return to their previous level of engagement

    F.

    Empathy - Feel sorry for whatever the team member might be experiencing

    How to approach this question

    Focus on the four core emotional intelligence competencies and identify which are most relevant for noticing and responding to emotional changes in others.

    Full Answer

    C,D
    Social awareness involves noticing emotional and behavioral changes in others, while relationship management involves using that awareness to respond appropriately and provide support.

    Common mistakes

    Confusing the four core EI competencies, focusing on self-focused competencies rather than other-focused ones, or choosing generic responses rather than specific EI competencies.
    Question 48All questionsQuestion 50

    Practice the full PMI PMP Practice Exam 6

    100 questions · hints · full answers · grading

    Sign up freeTake the exam

    More questions from this exam

    Q01During a sprint retrospective in an agile project, two senior developers engage in a heated argum...HardQ02A project manager is leading a hybrid software development project where the client has stable re...HardQ03A team member who was previously a high performer has shown declining work quality and missed sev...HardQ04An experienced team member approaches the project manager asking for more autonomy in making tech...HardQ05A project team is transitioning from waterfall to agile methodology. Several team members express...Hard
    View all 100 questions →