A team member consistently submits deliverables that meet the minimum requirements but lack attention to detail, causing rework for others. The project manager has a feedback session scheduled. What is the BEST approach?

Answer options:

Use the 'sandwich' method: praise, criticism, praise.

Wait for the annual performance review to document the pattern.

Compare the team member's work to a high-performing peer's work.

Describe the specific behavior, the impact on the team, and ask for their perspective.

How to approach this question

Look for the answer that focuses on specific behavior and impact, not personality or comparison.

Full Answer

D.Describe the specific behavior, the impact on the team, and ask for their perspective.✓ Correct

Constructive feedback should be specific, objective, and focused on behavior and impact. Asking for the employee's perspective (coaching approach) helps build commitment to change.

Common mistakes

Thinking the 'sandwich' method (A) is best practice. It is often criticized for diluting the message.

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