A key technical lead is leaving the project in two weeks. The project is halfway through. Which TWO actions should the PM take to ensure knowledge transfer?

Answer options:

Ask the lead to write a comprehensive manual of everything they know.

Facilitate knowledge sharing sessions (e.g., brown bag, shadowing) with the remaining team members.

Pair the departing lead with a successor for the remaining time.

Cancel the lead's remaining tasks so they can relax.

Record the lead performing their daily tasks.

How to approach this question

Select active, interactive methods of knowledge transfer.

Full Answer

B,C

Pairing and interactive sessions allow for the transfer of tacit knowledge (experience/intuition) which is hard to document. This is more effective than writing documentation alone.

Common mistakes

Relying on documentation (A).

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