ExpertHard1 markMultiple Choice
PMP · Question 28 · Task 7: Address and remove impediments, obstacles, and blockers for the team
During the Daily Scrum, a developer reports that they cannot proceed because the test server is down. This is the third time this week. What should the project manager (acting as Scrum Master) do?
During the Daily Scrum, a developer reports that they cannot proceed because the test server is down. This is the third time this week. What should the project manager (acting as Scrum Master) do?
Answer options:
A.
Tell the developer to fix the server.
B.
Ask the team to work on documentation until the server is up.
C.
Take ownership of the impediment and work with the IT department to find a permanent solution.
D.
Report the IT department to the sponsor.
How to approach this question
The PM/Scrum Master's role is to remove blockers. Look for the action where the PM takes the burden off the team.
Full Answer
C.Take ownership of the impediment and work with the IT department to find a permanent solution.✓ Correct
C
The Scrum Master/PM is responsible for removing impediments that are outside the team's control. Since this is a recurring infrastructure issue, the PM must intervene to find a root cause solution.
Common mistakes
Telling the team to fix it (A) when it's an external dependency.
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