Which TWO practices are most effective for building trust in a newly formed virtual team?

Answer options:

Create a 'team face book' with photos and personal bios.

Monitor keystrokes to ensure everyone is working.

Focus strictly on work tasks in all communications.

Establish a virtual 'open door' policy or office hours for informal chats.

Prohibit non-work discussions on the chat channel.

How to approach this question

Select options that 'humanize' the experience.

Full Answer

Virtual teams suffer from a lack of social context. Sharing personal info (A) and allowing for informal access (D) helps build the 'swift trust' needed for performance.

Common mistakes

Thinking strict control (B/C/E) builds performance. It kills trust.

Question 46 All questions Question 48

Practice the full PMP People Domain Practice Exam

60 questions · hints · full answers · grading

More questions from this exam

Q01A project manager leading a hybrid project notices that two senior engineers are constantly argui...Hard Q02During a retrospective, an agile team expresses frustration that a stakeholder frequently interru...Hard Q03Two team members have a fundamental disagreement about a technical approach. Both options are via...Hard Q04A project manager discovers that a vendor has been contacting team members directly to offer gift...Hard Q05A key stakeholder is unhappy with the project's progress and is verbally aggressive towards the p...Hard

View all 60 questions →