A team established a ground rule to 'be on time for meetings'. However, the senior architect is consistently 10 minutes late. The team is annoyed but says nothing. What should the PM do?

Answer options:

Publicly reprimand the architect at the next meeting.

Ignore it since the architect is senior.

Remind the team of their ground rules and encourage them to hold each other accountable.

Change the meeting time to accommodate the architect.

How to approach this question

The goal is self-policing. The PM nudges the team to enforce their own rules first.

Full Answer

C.Remind the team of their ground rules and encourage them to hold each other accountable.✓ Correct

In a mature team, members hold each other accountable. The PM should first encourage this peer accountability before intervening directly, as this strengthens the team.

Common mistakes

Acting as the 'police' immediately (A) or giving special treatment (B).

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