A junior project manager asks a senior PM for advice on how to handle a difficult stakeholder. The senior PM spends an hour listening, asking guiding questions, and helping the junior PM discover their own solution. This is an example of:

Answer options:

Coaching

Mentoring

Training

Counseling

How to approach this question

Distinguish Coaching (Asking/Helping them solve) from Mentoring (Telling/Sharing experience).

Full Answer

A.Coaching✓ Correct

While often used interchangeably, in PMP context: Coaching is non-directive (helping them find the answer). Mentoring is directive (sharing your experience). The scenario describes a non-directive approach.

Common mistakes

Confusing Coaching and Mentoring. (Note: In practice, PMs do both).

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