A key stakeholder is consistently absent from sprint reviews and complains that the product is not meeting their needs. The project manager has sent email reminders, but the behavior continues. What should the project manager do?

Answer options:

Escalate the issue to the project sponsor immediately.

Continue sending reminders and document the lack of attendance.

Schedule a one-on-one meeting to understand their concerns and barriers to attendance.

Ask the Product Owner to represent the stakeholder's interests.

How to approach this question

Choose the option that involves direct, interpersonal engagement to solve a relationship problem.

Full Answer

C.Schedule a one-on-one meeting to understand their concerns and barriers to attendance.✓ Correct

Task 4 involves engaging stakeholders. When standard mechanisms (reviews/emails) fail, the PM must switch to more direct, personal engagement to analyze the root cause of resistance.

Common mistakes

Escalating too early (A) or remaining passive (B).

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