Hard1 markMultiple Choice
Task 4: Engage stakeholdersTask 4StakeholdersConflict

PMP · Question 14 · Task 4: Engage stakeholders

A project manager is leading a large transformation project. Several functional managers are resistant because they fear losing control over their resources. Which strategies should the project manager employ to engage these stakeholders? (Select TWO)

Answer options:

A.

Send them the project charter to prove the PM's authority.

B.

Exclude them from decision-making to prevent obstruction.

C.

Involve them in the resource planning process to address their concerns.

D.

Report their resistance to the CEO immediately.

E.

Focus on the benefits of the transformation for their specific departments.

F.

Use the risk register to document them as threats.

How to approach this question

Select strategies that build trust and alignment rather than using force or authority.

Full Answer

C,E
Task 4 requires executing engagement strategies. Involving resistant stakeholders (C) and highlighting benefits relevant to them (E) are proven change management techniques.

Common mistakes

Using authority (A) or escalation (D) as a first response.

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