ExpertHard1 markMultiple Choice
PMP · Question 53 · Task 15: Manage project issues
An agile team is blocked because they cannot access the test environment. The Scrum Master has tried to get access but failed. What is the NEXT step?
An agile team is blocked because they cannot access the test environment. The Scrum Master has tried to get access but failed. What is the NEXT step?
Answer options:
A.
Tell the team to stop working.
B.
Escalate the impediment to the project sponsor or management.
C.
Ask the team to build their own environment.
D.
Cancel the sprint.
How to approach this question
If you can't fix it, escalate it.
Full Answer
B.Escalate the impediment to the project sponsor or management.✓ Correct
B
Task 15. Managing issues involves attacking the issue. If the immediate level fails, escalation is the correct path to ensure project success.
Common mistakes
Thinking the SM must solve everything personally.
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