Hard1 markMultiple Choice
Task 8: Negotiate project agreementsmatrix-organizationresource-allocationfunctional-managernegotiation

PMP · Question 25 · Task 8: Negotiate project agreements

A project manager is leading a cross-functional team where members report to different functional managers. One team member consistently arrives late to meetings and misses deadlines, citing competing priorities from their functional manager. The functional manager confirms they are giving the team member other high-priority work. What should the project manager do?

Answer options:

A.

Escalate to senior management to resolve the resource conflict

B.

Replace the team member with someone who has more availability

C.

Document the team member's poor performance for their functional manager

D.

Negotiate with the functional manager to establish clear priorities and time allocation for the team member

How to approach this question

In matrix organizations, resource conflicts require negotiation between project and functional managers to establish clear priorities and allocations.

Full Answer

D.Negotiate with the functional manager to establish clear priorities and time allocation for the team member✓ Correct
D
Matrix organizations require clear agreements between project and functional managers about resource allocation and priorities. Negotiation addresses the root cause of competing demands on team members.

Common mistakes

Treating this as a performance issue, escalating without attempting negotiation, or trying to replace the team member without addressing the underlying conflict.

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