PMP · Question 68 · Task 8: Negotiate project agreements
A project manager is leading a team that includes members from different functional departments. Each department has different performance metrics and incentive structures. Team members are prioritizing work that benefits their departmental metrics over project objectives. This is creating conflicts and reducing overall project effectiveness. What should the project manager do?
Answer options:
Report the issue to senior management and request unified performance metrics for all team members
Work with functional managers to align departmental incentives with project objectives
Create project-specific incentives that override departmental metrics
Focus team members on project objectives and ignore departmental metrics
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