A project manager needs to make a decision about a change in the project management information system. The change affects the daily work of all team members. Which decision-making style is MOST appropriate to ensure buy-in?

Answer options:

Command

Consultative

Consensus

Random/Coin Flip

How to approach this question

Match the goal (buy-in) to the style. Consensus generates the highest commitment.

Full Answer

C.Consensus✓ Correct

For decisions affecting daily work habits, Consensus is best because it ensures everyone is heard and agrees to support the outcome, reducing resistance to change.

Common mistakes

Choosing Consultative (B). While good, Consensus is better for 'buy-in'.

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