ExpertHard1 markMultiple Choice
PMP · Question 19 · Task 4: Empower team members
A project manager observes that a team member, who is excellent at data analysis, is struggling with a task requiring public speaking and stakeholder negotiation. The task is critical. What should the PM do?
A project manager observes that a team member, who is excellent at data analysis, is struggling with a task requiring public speaking and stakeholder negotiation. The task is critical. What should the PM do?
Answer options:
A.
Force the team member to complete the task to build character.
B.
Reassign the task to a team member with strong communication skills and assign the analyst a complex data task.
C.
Send the analyst to a public speaking course and wait for them to finish.
D.
Do the presentation yourself.
How to approach this question
Look for the answer that aligns tasks with individual strengths.
Full Answer
B.Reassign the task to a team member with strong communication skills and assign the analyst a complex data task.✓ Correct
B
Empowerment involves organizing around strengths. Forcing someone to do something they are weak at for a critical task is poor management. Swapping tasks optimizes the team's output.
Common mistakes
Thinking 'fixing weaknesses' (C) is always the priority. In critical execution, leveraging strengths is better.
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