An agile team is struggling to reach an agreement on the Definition of Done (DoD). The testers want strict criteria, while developers argue it will slow them down. How should the PM facilitate this negotiation?

Answer options:

Decide the DoD for them based on industry standards.

Side with the testers to ensure quality.

Facilitate a session to visualize the cost of technical debt vs. velocity, helping them find a balance they can commit to.

Let them operate without a DoD until they agree.

How to approach this question

The PM is a facilitator. Help the parties see the 'Why' to reach agreement.

Full Answer

C.Facilitate a session to visualize the cost of technical debt vs. velocity, helping them find a balance they can commit to.✓ Correct

Negotiating internal agreements requires helping parties understand the consequences of their positions. Visualizing technical debt helps developers see the value of stricter criteria, leading to a shared agreement.

Common mistakes

Making the decision for them (A).

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