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    PracticePMI PMP®PMP People Domain Practice ExamQuestion 35
    Hard1 markMultiple Choice
    Task 8: Negotiate project agreementsNegotiationPreparation

    PMP · Question 35 · Task 8: Negotiate project agreements

    A project manager is preparing for a complex negotiation with a client regarding a scope change. Which TWO actions should the PM take during the preparation phase?

    Answer options:

    A.

    Determine the BATNA (Best Alternative to a Negotiated Agreement).

    B.

    Prepare a script to read during the meeting.

    C.

    Refuse to meet until the client agrees to the price.

    D.

    Analyze the client's priorities, constraints, and underlying interests.

    E.

    Tell the team the change is already approved.

    How to approach this question

    Select the standard negotiation preparation steps: Know yourself (BATNA) and Know your opponent (Analysis).

    Full Answer

    Preparation is 90% of negotiation. Identifying your BATNA ensures you don't accept a bad deal. Analyzing the other party helps you craft a good deal.

    Common mistakes

    Thinking preparation means writing a script (B).
    Question 34All questionsQuestion 36

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