ExpertHard1 markMultiple Choice
PMP · Question 39 · Task 9: Collaborate with stakeholders
A project involves a diverse group of stakeholders: some prefer detailed data, others prefer high-level visuals, and some only want face-to-face updates. Which TWO actions should the PM take to collaborate effectively?
A project involves a diverse group of stakeholders: some prefer detailed data, others prefer high-level visuals, and some only want face-to-face updates. Which TWO actions should the PM take to collaborate effectively?
Answer options:
A.
Send the same detailed report to everyone to ensure transparency.
B.
Analyze the stakeholder communication requirements and update the Communications Management Plan.
C.
Tell the stakeholders they must adapt to the standard project reporting format.
D.
Tailor communication methods and artifacts to meet the specific needs of key stakeholder groups.
E.
Stop sending reports and only hold meetings.
How to approach this question
Select the 'Analyze' and 'Tailor' options.
Full Answer
B,D
Effective collaboration requires tailoring communication. The PM analyzes needs (B) and then delivers tailored information (D) to ensure engagement.
Common mistakes
Standardizing (A) for convenience rather than effectiveness.
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