A key team member requests a week of leave during a critical phase of the project. This will delay a major milestone. The team member is burnt out and insists on the break. What should the project manager do?
A project manager is facilitating a retrospective. The team is quiet and reluctant to share negative feedback. The PM suggests playing a game where team members write anonymous notes about what went well and what didn't. Which technique is the PM using?
A high-performing team member on an agile team has recently become withdrawn and is missing daily standups. This behavior is impacting the team's velocity. The project manager suspects a personal issue. Which approach aligns BEST with emotional intelligence principles?
A project manager notices that a usually reliable team member is making errors. The PM knows the team member is going through a divorce. Which TWO actions demonstrate the application of emotional intelligence?
Full answers, grading, and explanations on why each answer is correct.
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