People Domain

During a daily standup in a hybrid project, two senior developers begin arguing about the architectural approach for a critical user story. The argument escalates, becoming personal and disrupting the meeting. The team looks uncomfortable. What should the project manager do FIRST?

A project manager takes over a project where the team is demoralized. The previous PM was authoritarian. The team is hesitant to speak up during retrospectives. Which action should the new project manager take FIRST to improve team leadership?

A key stakeholder is unhappy with the product increment delivered in the last sprint, claiming it does not meet business needs. The Product Owner insists the team followed the acceptance criteria. Which TWO actions should the project manager take?

A project team in a matrix organization is struggling. The functional manager keeps pulling key resources away for operational emergencies, causing sprint delays. The project manager has tried discussing this with the functional manager but the behavior continues. What should the project manager do NEXT?

A project manager is leading a virtual team spread across four time zones. Team members report feeling disconnected and isolated, and velocity has dropped. Which action is MOST appropriate to address this?

During a project, a team member approaches the project manager and admits they lack the skills to complete a assigned technical task, which is on the critical path. What should the project manager do FIRST?

In a predictive project, the project manager is preparing the final report. The project was completed on time and under budget, but the client is unhappy because the product does not integrate well with their legacy systems. This requirement was never mentioned in the scope statement. Which action should the project manager have taken earlier to prevent this?

A team member is consistently late to the daily standup. The team has established ground rules that include 'Be on time'. The team looks to the project manager for action. What is the BEST response?

A key team member requests a week of leave during a critical phase of the project. This will delay a major milestone. The team member is burnt out and insists on the break. What should the project manager do?

A project manager observes that the team is struggling to reach consensus on technical decisions, leading to long meetings and delays. The team is in the 'Storming' phase. Which leadership style is MOST appropriate?

A project manager is identifying stakeholders for a new construction project. They know that a local environmental group will likely oppose the project. How should this group be categorized and managed?

A project manager is negotiating a contract with a vendor. The vendor proposes a clause that allows them to increase rates by 10% annually. The project budget is fixed. What is the BEST negotiation strategy?

A project manager notices that the Quality Assurance (QA) team and the Development team are constantly blaming each other for defects. The QA team says Developers write bad code; Developers say QA writes bad test cases. What should the project manager do?

Which TWO of the following are primary responsibilities of a Servant Leader in an agile context?

A project manager is facilitating a retrospective. The team is quiet and reluctant to share negative feedback. The PM suggests playing a game where team members write anonymous notes about what went well and what didn't. Which technique is the PM using?

A project manager is leading a project to build a new community center. A group of neighbors complains that the construction noise is disturbing them. The noise levels are within legal limits. What should the project manager do?

A project manager is leading a cross-functional team. A functional manager complains that one of the team members is spending too much time on the project and neglecting their operational duties. The project charter states the team member is 50% allocated to the project. What should the PM do?

Which TWO of the following are characteristics of a 'T-shaped' team member in an agile team?

A project manager is leading a virtual team. During video calls, one team member dominates the conversation, while others remain silent. What should the PM do?

A project manager is leading a project to update a company's HR policy. The project has high stakeholder resistance. The PM decides to use a 'Consultative' decision-making style. What does this mean?

A project manager is leading a team that is geographically dispersed. The PM wants to ensure that the team feels united and shares a common purpose. Which document is BEST suited to help with this?

A project manager is dealing with a difficult stakeholder who constantly criticizes the project in public meetings. The PM decides to meet with the stakeholder privately to ask for their advice on how to improve the project. Which strategy is the PM using?

A project manager is leading a project to build a new factory. The local community is concerned about pollution. The PM holds a town hall meeting to listen to their concerns. Which domain is this primarily mapping to?

A project manager is leading a team that is demotivated because they feel their work has no purpose. The PM arranges for a customer to visit and explain how the product helps them save lives. Which motivation theory is the PM applying?

A project manager is leading a project to implement a new accounting standard. The CFO is the sponsor. The PM realizes that the CFO has not been attending the steering committee meetings and is delaying key decisions. What should the PM do?

A project manager is leading a team that is constantly interrupted by operational requests from other departments. The team's velocity is suffering. What should the PM do?

A project manager is leading a project to build a new school. The project is on schedule. Suddenly, a massive earthquake hits the region, destroying the access roads. The project cannot continue for at least 3 months. What should the PM do FIRST?

A project manager is leading a project to implement a new ERP system. The project affects the Finance, HR, and Sales departments. The Finance Director is the Sponsor. The HR Director is resisting the change. The Sales Director is neutral. Who is the most critical stakeholder to manage to resolve the resistance?

A project manager is leading a team that is distributed across three continents. The PM wants to hold a brainstorming session. Which tool is BEST?

A project manager is leading a team that is experiencing high turnover. New members are joining frequently. What should the PM do to maintain performance?